Nexova Dev LLC ("we", "us", or "our") operates the Nexova VPN mobile application. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.
1. Information We Collect
Nexova VPN is designed with your privacy in mind. We collect minimal data to provide our services:
- Network Traffic Data: All network traffic is encrypted and routed through our secure servers. We do not log, monitor, or store your browsing activity, DNS queries, or connection content.
- Connection Metadata: We temporarily process connection metadata (connection timestamps, server location, and data volume) solely to maintain service quality. This data is not associated with your personal identity and is deleted after your session ends.
- Subscription Data: Payment is processed entirely through the App Store (Apple). We do not have access to your payment information.
- Device Identifier: An anonymous device identifier is used solely to verify and sync your subscription status. It is not linked to any personal information.
2. How We Use Your Information
- To provide and maintain the VPN service
- To manage your subscription status
- To ensure service quality and prevent abuse
- To troubleshoot connection issues
3. Data Storage
We operate a strict no-logs policy. We do not store, track, or monitor your online activity. Connection metadata is processed in real-time and is not retained after your session ends.
4. Third-Party Services
We use the following services:
- App Store (Apple): For handling subscription purchases and management
We do not use any third-party analytics, advertising, or tracking SDKs.
5. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data stays on your device.
We may share anonymous, non-personal data only when required by law or to comply with legal processes.
6. Data Security
We implement industry-standard AES-256 encryption to protect your data. All network traffic is encrypted end-to-end. We use secure protocols (WireGuard, OpenVPN) to ensure your connection is protected from interception.
7. Data Retention
We do not retain any logs of your online activity. Subscription data is retained only for the duration of your active subscription.
8. Your Rights
You have the right to:
- Access and delete your local app data at any time
- Manage or cancel your subscription through the App Store
- Contact us with any privacy concerns
9. Children's Privacy
Our app does not knowingly collect personal information from children under 13. The app is designed for general audiences and does not require personal information to function.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and updating the "Last updated" date on this page.
11. Contact Us
Nexova Dev LLC
30 N Gould St, Ste R
Sheridan, WY 82801, USA
Email: contact@nexovadev.com
Support: https://nexovadev.com/support